PPI, Credit Card & Bank Charge Claims >> Charges QnA

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Can I reclaim credit card charges on closed accounts?

14 October 2009

Providing the credit card account has been live within the 

previous six years, you can reclaim charges. 

Once a letter of authority has been signed and returned to us,

we will apply for your historic credit card statements. Our

audit team will calculate where charges have taken place and 

arrive at a total figure charge to include interest of 8%.

If the issuer fails to agree to pay out we will refer the case to 

the Financial Ombudsman Service to make a decision.